Re: [Staffslug] USB Modem

I guess it's too late now but for future reference I'll post this anyway! If I had got here in time I would have strongly recommended not using 3 for your mobile broadband. In my experience their network coverage is wildly variable and, in general, performance is terrible. Me and my Dad use the service (me through my phone, Dad has a MF622 modem from 3) and both find that evening performance is noticeably worse than daytime. Also you tend to find devices flick between Orange and 3 networks because of their roaming agreement. This doesn't necessarily mean problems for you but it often does result in dropped network and calls for, especially if I'm on the move. I get this with my Nokia 6120 and my Dad says something similar happens with the USB modem although it may not be flicking between networks. It just drops from HSDPA to UMTS to GPRS and then bounces back and most of the time this results on a broken connection. Also, 3's customer service is utter shite. I had to take them to arbitration before they even listened to my complaints about the total lack of coverage in my area (even though their coverage maps showed full 3G coverage). This said, after almost 9 months of back-and-forth they did sort the problem quite effectively (new mast went up I think so) although I have yet to hear about a refund for the 9 months of service I didn't get!