On 13/08/07, Kevanf1 <kevanf1@gmail.com> wrote:

On 13/08/07, Kris Douglas < webbox.uk@gmail.com> wrote:
>
>
> On 13/08/07, ArchLinuxUser dick_turpin <dick_turpin@archlinux.us> wrote:
> >
> > On 13/08/07, Matthew <m@ingsoc.eu> wrote:
> >
> >
> >
> > > You could also try bugzilla - http://www.bugzilla.org/
> > >
> > > I think that supports incentives to fix stuff too (built in).
> >
> >
> > Well I never, just shows how much I know. I always thought bugzilla was
> some formal thing attached to a distribution I didn't realise its a
> standalone server app.
> >
> > Thing is I've used the Novell one and it was really complicated so a
> learner would have no chance. I think it ought to be simple, I'd envisage
> the user clicking on a link filling in the body of their mail and the
> backend doing all the weird and wonderful stuff eg allotting, assigning and
> giving the sender a reference number (How about "Your reference is 1020
> Jelly Beans")?
> >
> >
> > --
> > Regards
> >
> > Dick Turpin
> >

I like the wiki idea :-)  Clean and simple and most people know how it
works by now.  Whereas Bugzilla is fantastic once you have it worked
out.  Newcomers shy away from Bugzilla, I know I did to start
with...but that about 8 years ago which was actually about 3 years
after my first introduction to Linux :-)

The one thing with a wiki though is to make sure the security is
sorted from the word go.
--
==============================================

Kevan Farmer
Linux user #373362
Staffordshire

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