8:34 a.m.
Hello Steven
Thank you for your reply.
You are right it is 18.04 and also for some reason I also have 22.04
options. I am unable to upgrade from 22.04, and 18.04 is a separate version
that I can open which shows files from that release. Confusing. However,
and weirdly I have been able to boot both, separately.
I have done what you have suggested and got a response that my
Nividia module is not configured correctly. So I am going to explore how I
can deal with it.
Finally 2 points, to add to our conversation. Time to get your
handkerchief out. I am 73, and I find this very difficult to understand and
also please do tell me if I am a nuisance, I genuinely wont be offended.
Kind regards
Geoff
George Le_Wolf
On Wed, 1 Oct 2025 at 13:25, Steven Maddox via StaffsLUG General <
general(a)lists.staffslug.org.uk> wrote:
Hey Geoff,
I'm guessing this is perhaps Ubuntu 18.04 or higher? And perhaps you
started to get this crash shortly after updating your kernel and/or
graphics drivers/card?
Basically that last thing in the boot sequence (the 'GNOME Display
Manager', or GDM) is the thing that starts up X.org (which is the process
that runs the graphical environment)... and since you can still see text,
that must not be working.
I'd advice rebooting into recovery mode and from the recovery menu there
might be an option for something like 'failsafeX' or something like that...
so that you can get back into the graphical environment with a safe low-end
graphics mode to fix things.
Probably a DKMS module (e.g. if you use NVIDIA or AMD graphics) didn't get
re-installed from your last kernel upgrade.
Let us know if how you get on, but that should point you in the right
direction.
Also from your postcode, you'll probably find WolvesLUG more local if you
need to reach out to someone who lives near by (we're happy to have you
here too :P)
p.s. With you mentioning pubkey errors... that's likely (at a guess)
something you're seeing with APT (or something that calls it, like
whichever program you install software using) and probably just means you
need to update your repo's... but it's probably not related to this issue.
Steven Maddox
Lantizia
On 01/10/2025 10:48, Geoff Whiles via StaffsLUG General wrote:
Hello,
I am a user of Ubuntu and have been since the release of 12.04. I have
little understanding of the workings of Linux, though I have several
heavyweight tutorials and I'm not afraid to use the Terminal. I use Ubuntu
as a means to an end, in day to day home computing. Forgive the
terminology, but I am neither a geek or programmer.
The system has completely crashed. Attached are several pics. I won't
witter further, so as not to complicate my dilemma. I should add that I
also get many pubkey errors, and also whilst booting, the whole system
hangs and I have to hard break to shut down.
I hope that this message lands with someone who can dig me out of this
almighty hole or maybe refer me to someone who might be able to help. And
of course, I am happy to pay for any work undertaken.
Kind regards
Geoff Whiles
WS11 0GU
07711014256
Notes from my machine:
Select Boot Device
P1: ST3250820AS
P0: HFS128G3AMNB-2200A
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