[StaffsLUG General] Re: Question about using Mailing Lists...

Yeah a Reply-All gets me two copies, one from you directly and one from the list. No way around that really unless Gmail decided to add a 'Reply List' button. I've been on the WolvesLUG mailing list already, I'll have a browse through past messages. I get the impression though that the way we're doing it now is a) the way we always have and b) the way the mailman advocates it should be done. Steven Maddox Lantizia On 14/11/2019 15:51, Kevanf1 wrote: > Ok, I'm trying this with a 'reply all' in Gmail. I suspect my replies > are going straight to you, Steven otherwise. You might like to have a > look at how the Wolves LUG is set up regarding replies s all my 'reply' > posts go direct to the LUG and always have (also using the same e-mail > address inGmail). > > On Thu, 14 Nov 2019 at 11:12, Steven Maddox <s.maddox(a)lantizia.me.uk > <mailto:s.maddox@lantizia.me.uk>> wrote: > > p.s. Sorry to those on the trips@ mailing list for my test messages, > it'll make sense if you read this! > > Lo All, > > I've occasionally noticed that people who reply to messages I've > sent into one of the lists... are replying directly to me rather > than the list. > I don't always spot it... but on those occasions where I have, I > usually let them know and they re-post their message on the list > (various people, not targeting anyone particular!). > > I don't think people have intentionally sought to just reply to > me... if you were though, keep it on the lists where possible... > it'll encourage more use of them :) > > I've managed to isolate at least 9 messages (let me know if you want > a list of them) that were probably meant for the mailing list but > came to me instead (which I never noticed at the time and were not > resent by the original sender)... so they've now been imported into > the archives with all the other messages. Mostly so these > conversations now make sense if you ever browse them online! > > Where this has been accidental though I've been research the > possible reasons why... > > *Short version: *Use a "Reply List" button (or similar name, if you > have one), but failing that... using the "Reply All" button should > work too. > > *--- > * > > *Long version... (read on... especially if you know about e-mail > headers!)* > > I don't seem to be affected by this as much due to a user interface > difference in my Thunderbird mail client. When I reply to messages, > I've instinctively always been been drawn to using the "Reply List" > button (which appears where the "Reply All" button would normally > be) next to the normal "Reply" button. Thunderbird seems to show > this button because it knows (due to the RFC2369 List-* headers) > that it is a mailing list. > > If you don't use Thunderbird it'd be helpful to know if your mail > client does something similar, maybe people on Gmail may know if > that does also? > > This does mean though... that those who just hit "Reply" (likely > having no other choice, not even "Reply All") need to check if their > mail client filled in the "To:" field with the original senders > e-mail address or the list address, and manually change it if > needed. But generally I'd say these days most people at least have > a "Reply All" button which should work just as well. > > I find in Thunderbird that if I use "Reply" and not "Reply List" > that it always replies directly (and not via the list)... unless I'm > replying to myself via the list, then it realises you likely don't > want to reply to yourself and uses the list address instead! > > Looking back (before the relaunch in August) when the old > staffslug(a)staffslug.org.uk <mailto:staffslug@staffslug.org.uk> > mailing list ran on the older Mailman 2... things (in terms of the > From: address and headers, etc...) were set up in exactly the same > way as they are now. So not sure how much of an issue it was back > then, I never heard of it being a problem back then. > > However looking at the way "Shropshire LUG" does it... incoming > messages from the mailing list show up as... > > From: Steven Madox via Shropshire <shropshire(a)mailman.lug.org.uk&gt; > <mailto:shropshire@mailman.lug.org.uk> > Subject: [Shropshire] Whatever > To: shropshire(a)mailman.lug.org.uk <mailto: shropshire(a)mailman.lug.org.uk&gt; > CC: s.maddox(a)lantizia.me.uk <mailto:s.maddox@lantizia.me.uk> > > So when hitting reply... it goes to the list, and instead the > original senders e-mail has been clumsily put into the CC section > instead (although they don't get two copies of the message) - mostly > so you can just see who really sent it. > > Mailman 3 it seems (via the Postorious web UI) has a "Reply goes to > list" configuration setting, which although doesn't do what I've > seen on Shrops LUG - mangles things in other ways. > It has 4 choices (see this > < https://mailman.readthedocs.io/en/latest/src/mailman/handlers/docs/reply-... > > bit of their docs, which strongly recommends you never touch it!)... > here they are along with my findings as to what they do... > > * *No munging *(default) > /_When Tested:_/ Does exactly nothing, which is exactly the > intention in this case. Leaving the Reply-To header (if one > exists) alone. This does mean though people without RFC2369 > compliant mail clients (or just those without a 'Reply List' or > 'Reply All' option) need to type in the mailing list address > manually in to "To:" field (or copy it from the "To:" that can > be found in the original message). > * *Reply goes to list* > /_When Tested:_/ If you're not using Thunderbird, this likely > does exactly what it's meant to, which is add a 'Reply-To' > header so if you hit "Reply" it'll go to the list. But it seems > Thunderbird changed something a while back to ignore the > 'Reply-To' header when using "Reply" if the message is > considered to be from a mailing list! I suppose because they > really want you to use that 'Reply List' button? > * _*Explicit Reply-to header set*_ > /_When Tested:_/ This seems to add a completely empty 'Reply-To' > header, no idea why._* > *_ > * _*Explicit Reply-to set; no Cc added*_*/_ > _/*/_When Tested:_/ Seems to do exactly the same as the last > one. No idea why this one is 'no Cc added' as none of the above > 3 starting adding in Cc's anyway! > > The first option 'No munging' is the one that is strongly > recommended by the Mailman 3 team. > > Anyone got any thoughts on this? > > The more I wrote up this e-mail I find myself just wanting to leave > it as it is! Trust me this e-mail was going to be way longer :S > > -- > Steven Maddox > Lantizia > > _______________________________________________ > General mailing list -- general(a)lists.staffslug.org.uk > <mailto:general@lists.staffslug.org.uk> > To unsubscribe send an email to general-leave(a)lists.staffslug.org.uk > <mailto:general-leave@lists.staffslug.org.uk> > > > > -- > ============================================== > > Kevan > > Staffordshire > > > _______________________________________________ > General mailing list -- general(a)lists.staffslug.org.uk > To unsubscribe send an email to general-leave(a)lists.staffslug.org.uk > _______________________________________________ General mailing list -- general(a)lists.staffslug.org.uk To unsubscribe send an email to general-leave(a)lists.staffslug.org.uk